Tommy Chapman


It’s out with Microsoft Dynamics RMS and in with the new!

Twenty years is an absolute lifetime in terms of today’s modern technology and in this article we look at the ‘end of life’ for this highly successful point of sale software. But as the clock ticks away, retailers must move to a new solution before the July 2021 deadline.

As long ago as 2015, Microsoft announced that their retail point of sale solution, or Microsoft Dynamics Retail Management System to give it its correct title, would be retiring in 2016. However, whilst the product was then no longer available to new customers, support continues for existing customers until July 2021.

It is now clear that Microsoft Dynamics RMS no longer matches the standards of modern technology and user interface design. In fact, Microsoft announced that their point of sale software has now entered the ‘extended support phase’ of its product life cycle. Sadly, this means that it has reached its end of life, with Microsoft planning no future development for it.

If you are one of the many companies in the UK who are still using Microsoft Dynamics RMS or even Microsoft Dynamics POS2009 which went end of life on the 9th July 2019, you should be planning for and introducing an alternative as soon as possible, and certainly long before the July 2021 ‘end of life’ deadline.

But on a much more positive note, the good news is that we can offer a suite of modern alternatives that will not only match your individual requirements, they will introduce new levels of functionality and flexibility than ever before.

Whatever type or size of business that you are, we have the specialist technology and expertise to deliver the retail solution that works for you.

OpSuite Retail Management Solution is a favourite choice for large or small retailers looking to increase profits, reduce costs, streamline business processes and create a seamless customer buying experience across all touchpoints.

OpSuite is a Cloud-hosted EPoS system which will increase your profit margins and give you that extra edge.

“I can honestly say that RMS are, and always have been, the best EPoS IT company I have ever had the pleasure of working with. They have always delivered on time, within the initial quotes and often beyond expectation. Having been with RMS for over six years we simply would not use anyone else.”
Mark Burley

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