Farm Shop & Delicatessen EPoS Solutions

Powerful EPoS Software for Farm Shops and Delis

OpSuite — An EPoS Solution Built for Farm Shops and Delis

Since 2004, RMS have been delivering reliable EPoS systems to independent retailers across the UK. Our Farm Shop and Delicatessen EPoS solution is designed specifically for businesses selling fresh and variable weight products, combining integrated weighing, labelling, stock control and payments in one easy to use system. OpSuite helps farm shops and delis streamline day to day operations, improve customer service and increase profitability.

OpSuite is a comprehensive and user-friendly EPoS system with everything you need to take your shop to the next level. Whether you want to improve the customer experience when purchasing fresh produce, add hospitality services such as a café or increase average spend, OpSuite is the ideal EPoS solution for your business.

Trust OpSuite to help you boost sales, increase customer retention and empower your staff with an all-in-one system built for modern retailers.

OpSuite for Farm Shops and Delicatessens inside a bakery
Butcher with Avery Berkel Scales linked to OpSuite EPoS System

More than the Average Farm Shop EPoS System

An intuitive EPoS solution to serve your needs

Wondering why OpSuite is the best electronic point of sale system for your farm shop or deli?

Developed as a business management solution for retail, OpSuite has been designed with both you and your customers in mind. With advanced customisable features and screen layouts that reduce keying errors, you can manage your inventory, streamline your sales process and provide exceptional customer service — all while boosting your bottom line. Intuitive and easy to use, OpSuite allows you to onboard staff quickly and navigate complex product sales with ease. Through a combination of OpSuite’s technology and the full support of our expert team, point of sale technology no longer needs to be a concern for your business.

An Ideal EPoS Solution for Modern Farm Shops and Delis

OpSuite’s advanced functionality and dynamic capabilities make it the EPoS of choice for retailers with multiple customer touch-points.

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Increase Weighing Efficiency

As a farm shop or delicatessen, expanding your product offerings can be challenging — especially when it comes to weighing and pricing! However, with OpSuite’s innovative retail management solution and support from the RMS team, you can overcome these challenges and regain control of your business’s growth.

OpSuite EPoS software is fully ‘weights and measures’ certified, ensuring that your pricing and weighing processes are accurate and compliant. Offering integration with a range of scales, including the Avery Berkel XS Series for price computing, and the Avery Berkel FX Series for EPoS system-attached weighing, you can easily add new products to your inventory and streamline your operations.

OpSuite’s direct link to the scales also means that updating pricing and product information is a breeze. This allows you to offer a wider range of accurately priced products and provide exceptional customer service that drives sales at the pace you want.

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Scan Products Quickly and Easily

Elevate your retail operations with barcode printing and scanning features, designed to enhance customer experience and reduce errors. OpSuite’s intuitive software makes it easy to create and print barcodes for your product range, using label printers like the Zebra ZD421.

Also allowing you to incorporate a handheld or omnidirectional scanner into your till setup, your staff can scan items instantly, saving valuable time at checkout. Choose from our selection of scanners, including the popular Honeywell 1202g Bluetooth Scanner to streamline your sales process.

Increase efficiency, reduce errors, and provide exceptional customer service with the support of an EPoS supplier who understands your business.

Simplify

 Simplify Inventory Management

Optimise your inventory management and keep your customers happy with OpSuite’s all-in-one system that simplifies stock control and ordering. Allowing you to set automatic ordering rules, you can maximise storage capacity, prevent out of stock products and avoid spoilage — all without the need for manual processes and complex spreadsheets.

OpSuite’s single interface also unifies stock across multiple locations, combining purchasing power and enabling easy stock transfers. By using OpSuite to manage your inventory, you can boost cash flow and sell through slow-moving items to maximise profits.

Using OpSuite’s wireless handheld devices for quick and easy stocktaking, you can take your inventory management to the next level and manage your inventory more effectively than ever.

Customers

Build Your Customer Base

Elevate your customer experience with OpSuite’s powerful loyalty features, designed to boost your brand and grow your customer base. By leveraging OpSuite’s features to create customised loyalty programs and membership clubs, you can incentivise repeat business and gather valuable marketing insights in the process.

OpSuite’s loyalty program functionality allows you to capture important customer data, which can then be integrated with popular email marketing solutions such as MailChimp and SendGrid. With personalised campaigns and offers, you can maximise the marketing power of your loyalty program and drive sales.

With OpSuite, you have the tools to build lasting relationships with your customers and grow your business — it’s just a case of getting started!

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Support the Growth of Your Farm Shop or Deli

Adding a café or restaurant to your farm shop or delicatessen can create new revenue opportunities, as well as helping to ‘future-proof’ your business.

However, managing multiple aspects of a business can be challenging without the right EPoS solution. Thankfully, with the support of RMS and OpSuite’s technology, you can easily manage diverse business models and offer hospitality-focused features like tableside ordering and kitchen printing — all in one system!

Streamline your operations and maximise revenue with OpSuite’s versatile and customisable solutions.

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 Comply with Natasha’s Law and Protect Customers

Protect your customers with food allergies and ensure full compliance with Natasha’s Law. Natasha’s Law was introduced in 2021 to protect food allergy sufferers from ingredient mislabelling and applies to any business which sells Pre Packaged Direct Sale (PPDS) foods.

When integrated with Avery Berkel scales, OpSuite can automatically highlight allergens on labels and ensure compliance with Natasha’s Law, making it easier to avoid the risks of mislabeling and ensure customer safety.

In Store and Online

 Sell In-Store and Online

Even in the era of omnichannel retailing, it’s still common for businesses to use separate in-store EPoS and online eCommerce systems. This can cause inefficiencies and confusion, not to mention a poor customer experience for shoppers.

With OpSuite, you can manage your entire business through one unified system, with advantages such as centralised sales, a consolidated inventory and integrated loyalty programs for both online and in-store channels.

Optimise your operations and enhance your customer experience with OpSuite’s seamless integration and customisable features.

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Integrated Payments and Processing

Payment processing fees can be a significant financial burden for businesses, often leading to unexpected costs. However, we’ve witnessed remarkable cost-saving results for our clients by taking the strategic step of transitioning to integrated payments from RMS and switching their merchant service providers. This smart move has translated into substantial savings for our clients, with some of them enjoying a remarkable reduction in their payment processing expenses, amounting to as much as 25%!

This remarkable outcome demonstrates the tangible benefits of our innovative approach to payment processing.

What People Say About RMS

These are just a handful of our previous customers and their experiences with RMS:

Frequently Asked Questions

Typically, yes. However, this will depend on the age/model of the scales.

In most cases this may be possible, but it depends on the equipment in situ. OpSuite is a sophisticated solution and there are certain hardware requirements such as operating systems and memory. At RMS, we prefer to supply our customers with a complete solution and as a result, are approved suppliers for well-known brands such as Aures and Oxhoo.

*For solutions that require weighing scales, we also supply Avery Berkel which ensures compliance with Natasha’s Law.

Yes, when combined with our range of Avery scales, OpSuite can be used to create ingredient labels for your PPDS food products with allergens automatically highlighted.
For each product, you can set a “days to sell”, so when scale labels are printed, a use by date will be automatically created. The RMS team is always happy to provide full support and training for these features.
Yes, OpSuite supports zero waste scenarios using Avery Berkel scales.

Yes, OpSuite offers the ability to have cooking instructions listed against a product and have these instructions printed from a scale.

Yes, when combined with a mobile label printer, you can print off price reduction barcodes and oversticker the existing barcode. This means you do not need a separate product.

Yes, we offer live online demonstrations for the OpSuite EPoS system. However, to get the most out of your demo, we recommend a discovery call with a member of our team first. Our experts will find out how your business operates and which features you may need. This is to ensure that your demo is tailored to your specific business.

Ready to Work with Your Go-to Farm Shop EPoS Supplier?

With an EPoS solution tailored to your business needs, there’s no limit to what you can achieve.

Explore a New Era of Farm Shop EPoS Systems

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