The Perfect EPoS Solution for a Smooth Supermarket Experience

Win Over Shoppers with a Rewarding and Efficient Checkout

Revolutionise Your Supermarket with OpSuite: The Ultimate EPoS Solution from RMS

RMS continues to be a leader in EPoS innovation since 2004, specialising in transforming supermarkets through advanced EPoS technology. Our flagship product OpSuite is designed to meet the dynamic needs of supermarkets, offering unparalleled flexibility and efficiency. With a proven track record of helping retailers adapt to market shifts and boost business performance, OpSuite stands as the ideal choice for supermarkets.

Experience the difference with OpSuite for a thriving supermarket, adept at managing both fresh produce and frozen items. OpSuite enhances checkout efficiency, boosts staff productivity, and elevates customer satisfaction.

Schedule a discovery call today to explore how we can assist in achieving your retail goals.

EPOS for Supermarkets

Enhance Your Supermarket’s Efficiency with OpSuite EPoS Solutions

In the dynamic supermarket sector, staying ahead means leveraging the best tools for exceptional customer service and efficient management.

OpSuite EPoS stands out as the premier choice for supermarkets seeking to maintain a competitive edge. This comprehensive retail management solution is designed to meet the unique needs of supermarkets, ensuring a premium shopping experience for customers.

OpSuite’s user-friendly interface is a game-changer for supermarkets. Its intuitive design minimises the need for extensive training, enabling staff to provide top-notch customer service effortlessly. The customisable screen can be adapted to each store’s specific requirements, streamlining operations and boosting efficiency in serving customers.

Supermarkets face unique challenges such as managing perishable goods, constant shelf stocking, competitive pricing and maintaining profit margins. OpSuite EPoS addresses these challenges by offering an easy-to-use platform that utilises real-time data to optimise inventory management. This helps supermarkets meet customer demands effectively while reducing food waste and maximising profitability.

OpSuite EPoS is not just a tool, it’s a solution that transforms the way supermarkets operate. Thanks to a thorough onboarding process, your team can quickly adapt to the system, enhancing their ability to meet the evolving demands of the supermarket industry. With OpSuite, embrace the excellence in retail management and take your supermarket to new heights of success.

Book a discovery call now to find out how we can help you reach your retail objectives.

The Perfect EPoS Solution for Modern Retailers

OpSuite’s advanced functionality and dynamic capabilities make it the
EPoS of choice for retailers and multiple customer touch-points.

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Optimise Your Inventory with OpSuite

Streamline your supermarket’s stock management with OpSuite’s advanced inventory tracking and restocking capabilities. Ensure minimal food waste and maximal revenue by automating your inventory system. With OpSuite, gain accurate real-time insights for effective reorder processes across single or multiple store locations.

Enhance your stock management with quick inventory checks using wireless devices and streamline your order handling. Drive your business forward and maximise profitability with OpSuite’s optimised inventory management solutions.

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Boost Customer Retention with Specialised Loyalty Programs

Take customer loyalty to the next level with OpSuite’s customised loyalty features and programs. This platform’s potent loyalty capabilities allow you to engage and maintain customer interest by tailoring rewards to fit their specific likes and needs.

OpSuite can help you gain essential marketing insights, enabling you to create targeted marketing campaigns with email marketing solutions like SendGrid or MailChimp.

Harness the advanced loyalty functions of OpSuite, including exclusive membership clubs, varied rewards, and a range of loyalty initiatives. These tools not only provide valuable insights into customer behaviour but also significantly enhance the customer experience.

Achieve Precision and Compliance in Fresh Produce

Streamline accuracy in your fresh produce section with integrated weighing scales from Avery Berkel.

OpSuite EPoS software is certified with the National Measurement Office weights and measures act, ensuring meticulous precision and strict compliance in your pricing and weighing activities. Effortlessly compatible with a range of scales such as the Avery Berkel XS and FX Series, it simplifies the integration of new products into your inventory and optimises overall operations.

Integrating weighing scales with OpSuite simplifies the process of updating pricing and product details, ensuring compliance with regulations like Natasha’s Law. Offer an extensive selection of accurately priced products and deliver superior customer service that boosts sales and cultivates trust with OpSuite’s dependable system.

Shop for Barcode Scanners

Streamline Barcode Scanning

Upgrade your supermarket’s operational efficiency with intuitive barcode printing and scanning capabilities. These features are crafted to enhance the shopping experience and reduce errors, ensuring smoother customer transactions.

Incorporate advanced handheld or omnidirectional scanners into your EPoS system to enable quick item scanning, accelerating the checkout process. Choose from a broad selection of barcode scanners and label printers from top industry providers like Honeywell and Zebra Technologies.

Enhance operational speed, minimise mistakes and provide outstanding customer service by leveraging an EPoS system designed with your success as the priority.

Transaction Discounts

Drive Revenue with Intelligent Pricing Tactics

Achieve perfect pricing consistently with OpSuite which provides diverse pricing tactics designed to optimise revenue while meeting customer expectations. Utilise dynamic pricing to modify prices according to real-time market data, seasonal fluctuations and competitor strategies, helping your supermarket remain competitive and profit-maximising.

Leverage bundling and cross-selling capabilities to craft compelling package deals, enticing customers to purchase more and subsequently raising the average sale value. Employ the robust pricing tools of OpSuite to gain a distinct competitive advantage and stimulate sales growth.

Loyalty Redemption Promotions

Gift Card Management

OpSuite provides comprehensive solutions for businesses to sell and manage gift cards effortlessly. At checkout, OpSuite handles the intricacies of tracking gift card sales, monitoring remaining balances and ensuring smooth redemption. It verifies each gift card’s validity and deducts the used amount from the total balance seamlessly.

OpSuite streamlines the entire gift card selling process and maintains detailed transaction records. It accommodates customer preferences with various gift card options, including print-at-home and electronic gift cards, catering to diverse needs and enhancing the shopping experience.

Streamline Busy Periods Efficiently

OpSuite’s innovative queue busting technology encompasses mobile PoS systems that allow staff to assist customers throughout the store and facilitate swift, contactless payments at checkout. This accelerates the transaction process which significantly reduces customer wait times.

With OpSuite’s analytical reporting, gain valuable foresight into predicting busy periods, enabling strategic staff allocation for enhanced efficiency. Trust in OpSuite to expedite customer service smoothly, reducing delays and effectively managing queues for an improved shopping experience.

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Flexible EPoS for Growing Businesses

OpSuite is a fully scalable EPoS system, crafted to meet the demands of both compact and expansive supermarket chains. It’s customisable to fit any store’s unique size and needs, offering a flexible solution suitable for all business sizes.

OpSuite’s scalability facilitates effortless growth, integration of new features and efficient handling of an increasing customer base, whether you operate a single outlet or a vast multi-location enterprise.

Its adaptability ensures that as your business evolves, OpSuite evolves with you, positioning it as an ideal partner for businesses aiming to expand and succeed in the dynamic retail landscape.

What People Say About RMS

These are just a handful of our previous customers and their experiences with RMS:

Frequently Asked Questions

Yes, you can set up OpSuite to prompt your staff for ID checks when restricted goods are scanned at the checkout. If a staff member is not the appropriate age to sell the goods, OpSuite will prompt for a manager override.

With OpSuite’s adaptable interface, you can customise the screen to meet the needs of individual departments. This means that staff working on the deli will be able to access their products with ease.

Yes it might be possible to use your existing scales with OpSuite but this will depend on the equipment’s age and model.

You have several options for offering gift cards. With OpSuite you can offer physical cards and digital options such as ‘print-at-home’ and e-gift cards. You can promote these in store using a display or by training your staff to cross-sell at the checkout.

Yes, OpSuite allows you to create a custom loyalty programme or membership club to suit your business so you can incentivise your customers to keep coming back. You can create the perfect customer experience to grow your business and build lasting relationships.

Yes, for perishable produce, you can set how many ‘days to sell’ so that the scales can create an automated expiry date when you label your goods. Scale labels can also be configured to print information from OpSuite such as ingredients, cooking instructions, country of origin and pre-defined messages such as “not suitable for freezing”.

When goods are approaching their sell by date, using a mobile label printer you can generate new labels with lower prices and replace/over sticker the old ones. This enables OpSuite to lower the price of the product when scanned and decrease the stock simultaneously.

Absolutely, with OpSuite you can set up bulk price changes in advance. You can apply different pricing to different locations and set price levels for different customer groups such as trade or consumer. You can even import bulk changes from a spreadsheet, drastically reducing the time and manual input required.

Certainly! The very best way for you to get the most out of a demonstration is for you to get in touch so we can first establish the needs of your business. You can call us on 0800 138 0050 or get in touch via our website.

Ready to discover OpSuite for your Supermarket?

Elevate the customer experience and maximise your revenue by investing in OpSuite EPoS.

An EPoS system for Supermarkets you’ll want to check out!

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