OpSuite Fusion: Maximising operational efficiency for Omnichannel Retailers
The retail landscape has experienced a colossal shift towards [...]
The retail landscape has experienced a colossal shift towards [...]
Despite retailers’ concerns over whether online shopping would continue to [...]
Many businesses have been shut for quite some time now, but now it finally looks like non-essential retailers will be able to reopen and start getting things back to normal. After the year that we’ve all had, this is great news, and workers everywhere (not to mention their employers!) are looking forward to getting back to their jobs.
Over the past 20 years, the continuing trend has [...]
In our last blog, we discussed the many benefits of integrating your EPoS systems to allow you to become a true omnichannel retailer. However, we thought it would be a good idea to take a step back and revisit some of the basics, cut through the industry jargon, and help you see why ‘omnichannel’ isn’t just another buzzword that will soon fade away.
It’s fair to say that most of us have [...]
In-store loyalty card Customer loyalty is one of the most [...]
It has undoubtedly been a tough few years for the [...]
As we begin a new decade, retailers simply cannot [...]
As a retailer, you know the importance of having a unique selling point to encourage customers to choose to spend with you as opposed to the competition and that to be successful you have to try to stay at least one step ahead of the competition. Even if you feel that your business offering is unique, you must not assume that you have no competition as it doesn’t always come from direct or obvious competitors. Therefore, it is vital that the experience you create for the customer is consistently good by ensuring seamless transactions and service so that customers choose you over your competition.