An Advanced EPoS Solution

Managing a department store can be challenging. With diverse product ranges, complex concessions, multiple sales counters and many departments to juggle — your staff need an intuitive point of sale (PoS) system they can rely on.

Efficient service and queue busting is critical, especially at peak periods such as Black Friday and Christmas. Luckily with OpSuite EPoS, you can keep queues down and sales up with mobile PoS. Equipped with Zebra TC21/26 or SUNMI L2H mobile units, your shop floor staff can serve customers wherever they are in-store.

With the support of OpSuite and the RMS team, you can ensure a streamlined sales process and customer experience that makes your store stand out for the right reasons!

To thrive in the retail industry, it’s crucial to have access to accurate business intelligence. However, relying on complicated spreadsheets and multiple sources of data may lead you to overlook crucial insights that could improve your retail strategy.

This is where an advanced retail management solution comes in handy.
OpSuite offers an intuitive interface that provides essential information at your fingertips. From stock position to revenue and profit margin, you can obtain in-depth insights into your business’s performance right down to the product level.

This information enables you to make more informed decisions, and stay ahead of your competitors in the ever-evolving retail sector.

OpSuite simplifies inventory management for businesses by providing a unified system for tracking inventory and improving replenishment processes. Replacing the need for time-consuming manual processes and complicated spreadsheets, OpSuite allows you to focus on stocking the right products, at the perfect time.

If your business has multiple locations, OpSuite enables you to consolidate your entire inventory. This includes transferring stock between stores and maximising purchasing power — all in one place!

Department stores can also benefit from the ability to identify slow-moving products, maximise storage capacity, and regain control over purchase ordering with stocktaking through OpSuite’s wireless handheld devices.

OpSuite’s loyalty functionality allows you to engage your customers and keep them coming back for more. With customisable features, you can tailor your rewards to meet your customers’ unique needs, encouraging them to spend more and promoting customer loyalty.

The OpSuite system also provides valuable marketing insights you can leverage to create personalised marketing campaigns with email marketing solutions such as SendGrid or MailChimp.

OpSuite’s advanced loyalty features include membership clubs, reward programs, and other loyalty initiatives that help capture valuable customer data and create a more engaging customer experience.

Department stores face unique challenges when it comes to managing inventory. This is largely due to the complexity of product variants and omnichannel sales.

However, with OpSuite’s matrix functionality, you can simplify your inventory management processes and ensure you’re in full control of your stock.

OpSuite’s user-friendly interface makes it easy to track and manage products with multiple variations, including different sizes and colours, as well as bundled products and kit items.

With OpSuite, you can ensure that your inventory data is accurate, and your customers can easily find the products they need.

Running a department store with an on-site cafe or restaurant can be a great business opportunity, but it can also cause several challenges — especially when managing multiple EPoS systems.

This is where OpSuite comes in.

As a hybrid retail/hospitality solution, you don’t need a separate hospitality system to run a cafe or restaurant on your existing premises. This is because OpSuite can be configured to include hospitality features such as tableside ordering, kitchen printing, split bills and room layout designer.

With OpSuite’s integrations, your entire operation can be managed from one easy-to-use platform.

Even though the retail industry has been moving towards an omnichannel approach for several years, many department store businesses still struggle to connect their in-store EPoS with their online eCommerce platform. This lack of integration can lead to inefficiencies and missed sales opportunities.

OpSuite’s comprehensive omnichannel solution can streamline your retail operations and give you a competitive edge. With centralised inventory management and unified sales data, you can track stock levels and sales across all channels.

OpSuite’s customer loyalty features also ensure that your customers are engaged and rewarded for their purchases, regardless of whether they shop in-store or online. By using OpSuite as your all-in-one solution, you can simplify your retail operations and improve your bottom line.

Managing pricing strategies across multiple channels and locations is no easy feat for retailers. Thankfully, OpSuite simplifies this process by enabling you to implement multiple pricing strategies and special offers such as quantity discounts, bundle discounts and price breaks.

From a single interface, you can make bulk price changes, schedule price discounts and integrate reward programs across multiple stores — keep your operations running smoothly and your customers happy.