Unleash the Sparkle
Streamline Your Jewellery Store Operations with OpSuite EPOS

The Perfect Companion to Enhance
Customer Experience and Sales

OpSuite — The EPoS Solution That Enhances Your Jewellery Shop Experience

RMS is renowned for creating EPoS solutions that enhance the brilliance of your jewellery shop. Since 2004, our commitment has been to help you reach your business aspirations with OpSuite, our intuitive and powerful EPoS solution.

OpSuite is designed to boost sales, provide exceptional customer experiences and streamline your operations, making it an ideal choice for jewellery shops of all types. Whether dealing in diamonds, pearls, gold, or silver, OpSuite effortlessly manages your diverse range of products while highlighting your shop’s unique style and quality.

Jewellery Store

Elevate Your Jewellery Shop’s Performance with OpSuite EPoS

Jewellery shops seeking to enhance their customers’ shopping experience and meet evolving demands will find OpSuite EPoS as the ideal retail management solution.

This system streamlines the onboarding process, enabling your sales team to become operational quickly, especially during peak retail periods.

OpSuite’s intuitive and straightforward point-of-sale interface requires minimal training, ensuring your staff are well-prepared to deliver exceptional customer service. The customisable screen feature allows you to tailor the system to your jewellery shop’s specific needs, facilitating quicker and more efficient customer service.

In the world of jewellery retail, from elegant silver pieces to exquisite sapphires, creating an alluring shop front to captivate shoppers is essential. Jewellery shops face the crucial task of meticulously managing their stock to align with customer preferences while also highlighting the latest and most desirable products. OpSuite offers an easy-to-use and intuitive solution that leverages real-time data, enabling jewellery shops to balance inventory with customer demand. This advanced system is a key asset for any jewellery shop aiming to thrive in a competitive market.

Set up a discovery call with us today to learn how we can help you.

The Perfect EPoS Solution for Modern Retailers

OpSuite’s advanced functionality and dynamic capabilities make it the EPoS of choice for retailers with multiple customer touch-points.

Stock Management

Streamline Your Inventory Management Approach

OpSuite enables precise and straightforward tracking and replenishment of your inventory, eliminating the need for time-consuming manual entry and complex spreadsheets. Ensure your products are always available across all locations and channels when and where they’re needed.

With OpSuite, you can conduct quick stock assessments using wireless devices and manage your purchase orders more effectively. This streamlined approach to inventory management saves time and resources, allowing you to focus on growing your business and satisfying customer needs.

Customers

Grow Your Customer Base with OpSuite

OpSuite’s Customer Relationship Management system provides the necessary tools to cultivate and maintain customer loyalty which encourages repeat business.

Tailor rewards and incentives using customisable features to align with your customer’s unique preferences. This strategic approach motivates higher spending and nurtures enduring customer relationships.

Seasonal

Efficiently Control Seasonal Inventory

Maintaining ideal inventory levels throughout the year is crucial, and for jewellery shops this includes preparing for high-demand periods like Valentine’s Day, Mother’s Day and Christmas. OpSuite provides detailed analysis and accurate data accessible globally, enabling you to manage seasonal stock efficiently.

With the insights gained from OpSuite’s reporting and analytics, jewellery shops can confidently prepare for peak seasons and strategically organise their promotions. Establishing store-specific ordering guidelines for minimum and maximum stock levels allows you to maintain comprehensive inventory control, ensuring you’re well-prepared for any surge in customer demand.

In Store and Online

Expand Your Sales Across Platforms

Integrating in-store and online sales is crucial to modern business for jewellery shops. While some have embraced an omnichannel approach, others still need to offer a cohesive shopping experience across all platforms.

OpSuite delivers a comprehensive omnichannel solution tailored for jewellery shops. Retailers can synchronise their in-store and online operations, gaining advantages from centralised inventory management, fluid sales processes, and sophisticated customer management features. This integration ensures a smooth transition for customers between online browsing and in-store purchasing.

Price

Accelerate Sales with Strategic Pricing

For jewellery stores managing high-value inventories, making informed pricing decisions is critical. OpSuite equips retailers with the capabilities to devise and implement customised pricing strategies and promotions tailored to the unique needs of your business and product range.

With OpSuite, organising and implementing price adjustments for special events and promotions is straightforward, allowing you to navigate pricing complexities easily. Manage all your pricing needs through a single interface, simplifying the process and ensuring you can respond dynamically to market conditions to drive sales and profitability.

Business Performance

Immediate Business Insights at your fingertips

Numerous businesses continue to depend on intricate spreadsheets and manual data entry, leading to outdated information and errors. This can result in significant losses, especially for those dealing with high-value inventory like jewellers. Accurate data is crucial for making informed decisions.

OpSuite’s cloud-hosted technology provides a comprehensive overview of your business’s operations. With 24/7 access to real-time data and insights you can stay informed year-round, ensuring that every business decision is backed by up-to-date and reliable information.

Peak Times

Seamlessly Handle Busy Periods

Peak times can often lead to long queues and customer dissatisfaction, potentially resulting in lost sales. OpSuite comes equipped with advanced queue busting technology, enabling you to serve customers rapidly and maintain smooth flow at the checkout, thus avoiding frustration and managing queues effectively.

OpSuite POS empowers your staff to provide prompt and efficient service, making use of tablets and mobile card devices around the store. This ensures that customer assistance is quick and sales opportunities are maximised, even during the busiest shopping hours.

Discount

Drive Revenue with Dynamic Offer Features

OpSuite’s advanced unique offer functionality is designed to ramp up sales and deepen customer engagement. With this tool, you can conveniently establish a range of tailored offers and promotions that match your business’s unique aims.

Choose from several discount types, including quantity discounts to encourage bulk purchases or transaction discounts for overall savings on purchases. By leveraging OpSuite’s unique offer feature, you can effectively increase sales, strengthen customer loyalty and attract a broader customer base.

What People Say About RMS

These are just a handful of our previous customers and their experiences with RMS:

Frequently Asked Questions

OpSuite can help you manage your inventory, sales, customer data, accounting and reporting in a more efficient and accurate way. You can also integrate OpSuite with your online store and other sales channels to provide a seamless omnichannel experience for your customers. OpSuite can also help you automate tasks such as reordering, repairs, returns, deposits and staged payments.

Yes, OpSuite tracks gift card inventory, sales and remaining balances. You can incentivise gift card sales through targeted promotions and offers. If a customer needs a gift receipt, OpSuite can generate this at the time of the transaction.

Whether you’re selling products or offering additional services such as repairs, engraving or alterations, OpSuite has you covered.

Yes you can! With OpSuite, you can add attributes such as metal, stone type, ring size to each item, you can then run filtered reports based on this information to help with data analysis.

If you want to keep track of the performance and commission of your sales representatives, OpSuite has a feature that can help you with that. OpSuite allows you to assign a sales rep to each transaction, regardless of who is operating the till. This way, you can monitor and analyse the sales data of each sales rep separately from the cashier data. You can also use this feature to incentivise your sales reps and reward them for their achievements.

OpSuite can help you manage these processes through simplified data entry and automated tasks. You can create labels, tag products, generate barcodes, and print receipts for repairs and returns. You can also set up deposit and staged payment options for customers who want to pay in instalments or reserve items.

Yes, OpSuite can print a range of labels including dumbbell, butterfly and tags. With OpSuite’s built-in label designer you can customise your labels to your exact requirements and even assign different templates to a range of items.

Absolutely! We offer live online demonstrations of OpSuite and its features. However, to get the most out of your demo, we recommend booking a discovery call with one of our team first.

This way, our experts can find out how your business operates and which features you may need. This is to ensure that your demo is tailored to your specific business.

Ready to take the next step in retail?

Invest in OpSuite EPoS for your Jewellery Shop to improve your productivity and increase your earnings.

An EPoS system for jewellery businesses you’ll want to keep hearing about

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