Have you invested in the wrong EPoS system?

Changing it is easier than you think!

Your EPoS solution is so much more than just a till – it’s a business management tool!

If you’ve invested in a system that’s just not working for you, making a switch can be a tough decision.

You may feel like you’ve invested so much in your EPoS that you just can’t face starting over. But ask yourself this: does the cost of wasted time, wasted resources and making do with what you have outweigh the benefits of a solution that will meet all of your needs now and into the future?

The 2023 Spring Budget came with the exciting announcement of tax deductible IT investment for the next 3 years, so now is a great time to make the switch!

If you’re ready to bite the bullet, you may be wondering where to start. Read our guide on what to do if you’ve chosen the wrong EPoS system for your business, and how to get the right solution from RMS.

It’s time to consider your options!

Follow our step-by-step guide to changing your EPoS system

Step 1: Assess your current system

The first step is to assess your current EPoS system. You should begin by asking yourself the following questions:

• What features does my current system have and what am I missing?

• Am I experiencing any technical issues?

• Is my EPoS it scalable?

• Are there compatibility issues with my other systems or software?

Once you’ve answered these questions, you’re ready to begin your search!

Did you know that RMS offers a range of expert EPoS services? We even support our clients with professional project scoping. That’s because we don’t believe in a ‘one-size-fits-all’ approach. While you maintain business as usual, we’ll be there in the background gathering all the information we need to create a project plan so we’re ready to deploy the perfect EPoS solution.

Step 2: Research EPoS providers

Once you’ve assessed your system and decided which features you need, it’s time to do some research on potential EPoS providers. You should be looking for providers that have experience with businesses like yours. We also recommend checking out their reviews to find out what experiences others have had. Finally, make sure you have adequate budget in place to avoid making another mistake.

When you work with RMS, you get powerful OpSuite software and EPoS hardware from market-leading brands such as OXHOO and AURES. Our range of hardware includes terminals, scanners, cash drawers, thermal printers, weighing scales and mobile computers so you can be sure we’ll find you the perfect solution.

Step 3: Plan your transition

Planning your transition is a crucial step in the process. This should include training your staff on your chosen system, migrating your business data, and rigorously testing the new system before going live. Don’t forget to schedule downtime for the transition to minimise disruption to your business.

RMS offers a workshopping service and high-quality staff training to ensure that your EPoS project is successful.

Step 4: Monitor and evaluate

After going live, it’s important to monitor things closely to check that everything is working as expected. Evaluate your new system’s performance and gather feedback from your staff so that you can make adjustments with your EPoS provider if needed.


Changing your EPOS system may seem like a daunting task, but with proper planning and research, you can ensure a smooth transition. By following these steps, you can choose a system that meets your needs, implement it properly, and continue to grow your business with confidence.

Why Choose RMS?

RMS have worked with ambitious businesses since 2004, supplying tailored software solutions and EPoS hardware from the Shetland Islands to the Seychelles. If you’re ready to have an incredible 2024 then we’re here to help you thrive with the perfect EPoS technology for your business. Get in touch to find out more!

Prefer to talk to one of our experts? No problem! Call our team on 0800 138 0050.

Want to discuss your options? Get in Touch!

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