A New Generation of EPoS Solutions
OpSuite Retail Management Solution is the perfect choice for dynamic retailers wanting to streamline their business processes and expand their reach. With OpSuite EPoS, you can increase profits, reduce costs, and create a seamless customer buying experience across all touchpoints.
Fully Customisable
OpSuite can be customised to match the exact needs of single stores, omni-channel retailers, international traders, and even multi-store operations. From differentiated pricing levels to automatic VAT exclusions, OpSuite is an EPoS solution that adapts to your way of selling.
Cloud Hosted
OpSuite is a private cloud hosted EPoS system which means you can access detailed, real-time information about your retail business from anywhere in the world. Make more informed decisions 365 days of the year with 24/7 access.
Advanced Technology
OpSuite has been developed to help you reduce operating costs, increase profit margins, and improve your customer experience in an increasingly fast-paced market. Grow your business with technology that gives you a
competitive edge.
Seamless Integration
OpSuite integrates seamlessly across your single-channel, multi-channel, or omni-channel touchpoints. Preconfigured at our headquarters to minimise downtime, you can create an enhanced buying experience for your customers with a solution designed to match your exact needs.
Training & Support
OpSuite consists of accessible, but still highly advanced technology. This is why we carry out workshops and training sessions to help you and your staff get to grips with your new system. Your EpoS system is adapted and tested using a client-centric approach.
Card Integration
OpSuite offers credit card processing integrated into the EPoS system. This allows businesses to accept credit and debit card payments from customers, which can lead to higher sales volumes and revenue speeding up the checkout process and reducing processing errors.
OpSuite Features Our Retail Clients Value
Ease of Use
OpSuite utilises a user-friendly interface that is easy to navigate and understand, even for those who are not tech-savvy. This makes it simple for employees to quickly learn how to use the system, reducing training time and improving overall efficiency and speeding up the checkout process.
Integration Across eCommerce and Webstore Platforms
Using OpSuite Fusion, your new EPoS system can be integrated with eCommerce and website platforms such as Shopify, WooCommerce, Big Commerce and more! With new integrations being added all the time, speak with our EPoS team to find out exactly what’s coming next!
Stock Management
Even for omni-channel retailers, OpSuite allows you to keep track of your stock across multiple locations with live multi-location stock updates. Using OpSuite multi-bin, your warehouse can effectively manage up to 300 picks a day. Beyond this, OpSuite can be linked to a Warehouse Management System (WMS) to support high volume stock management.
Accounts Integrations
OpSuite can also be integrated with your accounts system, helping you keep your books in check — automatically! To avoid finding out about OpSuite’s latest features from your competitors, you can get advanced notification of OpSuite announcements by signing up to our newsletter.
Purchasing
As well as the ability to create purchase orders in advance, OpSuite also allows you to set store-specific ordering rules i.e. minimum and maximum levels. You can also match invoices against POs and stock that has been scanned by a handheld device.
Fulfillment
OpSuite has a module for multi-bin warehouse environments, providing you with detailed stock insights, on demand. OpSuite can also handle picking and packing lists with details such as weight and dimensions available as you need. With OpSuite’s full range of fulfilment features, you can control your inventory from anywhere in the world.
Barcode Scanning, Label Design and Printing
As well as support for barcode scanning, OpSuite offers label design and printing capabilities for streamlining your stock management. With an accessible interface and responsive performance, every member of your retail staff can feel comfortable using OpSuite.
Paperless Solution
If you’d prefer for your business to go paperless, OpSuite supports paperless digital solutions such as email receipts and integrated digital loyalty cards. Your customers can have receipts sent directly to their email address, with opt-in options available for growing your marketing lists.
How OpSuite Benefits Ambitious Retailers Like You
Flexibility
OpSuite offers the flexibility you need to adapt to the changing face of retail. Whatever comes next, OpSuite will be several steps ahead.
Scalability
Because OpSuite can be customised to the needs of your retail business, as your business grows, OpSuite can grow with it.
Development
With access to a team of software developers and testers in the UK, we program your EPoS system to deliver the value you need.
Support
Instead of using call centres, support for your EPoS system will be handled in-house by our dedicated team of experts.
Pricing Done Right, Every Time!
Wondering how OpSuite works for multi-location retailers with unique pricing requirements? In short, it works seamlessly!
OpSuite supports your business’s temporary and permanent promotional activities. Promotions can be scheduled in advance and limited to specific customer groups or locations. Whenever, wherever, or however you want your promotions to be applied, OpSuite adapts to your way of doing business.
With OpSuite EPoS:
Just some examples of the promotional activities OpSuite supports:
Stacked Discounts
Quantity Discounts
Price Breaks
Transaction Discounts
Bundle Discounts
Loyalty Rewards
Loyalty Redemption Promotions
Speaking of Loyalty…
OpSuite offers full support for loyalty card programmes and gift cards.
Your customers get all the perks of your business… with the additional benefits of an EPoS system that understands great customer service!
A New Generation of EPoS Solutions
It’s not just fashion and clothing retailers who are reaping the rewards of OpSuite’s EPoS system. From arts & crafts stores to farm shops and delicatessens, there’s no limit to the type of retail business OpSuite can benefit.
OpSuite Can Be Adapted
to Suit Destination Retail Environments, Tourist Locations,
and Even Pop-up Shops
Just some examples of the promotional activities OpSuite supports:
Why Choose OpSuite
Every business is unique and needs different approach delivered by a qualified team. With over 18 years of experience, RMS offers a selection of professional services to help you through the process of choosing an EPoS system.
Manage Your Retail Relationships
For helping you manage B2C and B2B relationships, OpSuite offers CRM functionality such as logging contacts and calls. It can also manage GDPR opt-ins/outs by anonymising customers with the click of a button.
OpSuite also allows you to differentiate between accounts to ensure you’re getting the details right for every relationship you form (e.g. wholesale vs consumer). When we say that OpSuite is built with your specific business in mind — we mean it!
Lower Financial Investment
As a cloud managed EPoS system, OpSuite has all the functionality and features of a traditional EPoS Retail Management Solution, but with a higher level of agility and substantially lower investment costs.
Cloud managed technology has removed the need for expensive servers and has significantly lowered the cost of EPoS stock control systems. This allows OpSuite to offer more advanced technology and additional value, for less.
Multi-Channel Operation
For many retailers, customers interact and buy across multiple touchpoints. This has resulted in a demand for EPoS solutions that can operate according to specific conditional requirements.
From location-specific pricing to temporary promotions, OpSuite can handle high demand retail environments using one single system. In-store, online, across mobile devices, or even at pop-up kiosks — give your customers the connected approach they expect.
Secure, Reliable and Strategic Data
With OpSuite, security is always a priority. From encrypted communication to full compliance with data regulations, your new EPoS system offers a level of security your retail business can be proud of.
OpSuite reporting tools are also extremely comprehensive and provide insights into areas such as inventory management and location-specific sales. This allows you to manage your stock more effectively and make informed business decisions — anytime, anywhere.
Free up Resources
OpSuite is also a valuable tool for helping you save time on everyday tasks and focus on growing your business in other areas. From inventory and supplier management to dynamic insights and data import, OpSuite’s customisable features free up valuable time and resources for your business.
If you’d like to learn more about the full range of features OpSuite can offer your retail business (or find out which features are coming next!), our EPoS system experts would be happy to help!
